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Are you looking for a new challenge where you can really make a difference? If you like variety and have the ability to think on your feet, then this role could be just what you’re looking for.
We currently have an opportunity for two enthusiastic individuals to join our Urgent Care team as an Urgent Care Call Handler on a 22.5 hours/ week basis. We are looking for two individuals who thrive on working within a varied environment and want to be part of a high-performing and supporting team.
About the role:
You will work at the heart of our Urgent Care team and ensure the best possible care is delivered in this diverse role. This role can be extremely dynamic at times and you will enjoy an environment where no two days are quite the same.
We will be able to offer the opportunity to grow professionally with the support of a thriving team. A typical day could look something like this:
About you:
As part of this role, you will be able to bring some key skills and qualities to the team such as:
Full training will be provided to ensure that you will become confident and comfortable within your role. Kindly note, that we might require a degree of flexibility, during the first four weeks of employment, for training purposes, subject to confirmation.
Please note that as our operation runs around the clock, 365 days/year, you’ll need to bring a flexible approach to working hours as our rolling shift patterns include days/weekends, overnights and Bank Holidays.
What we offer:
About us:
Medvivo Group has been providing a range of health and urgent care services since 2004. Commissioned by the NHS, Medvivo’s core business involves the provision of Integrated Urgent Care services, incorporating NHS111 and out of hours care, in Bath and North East Somerset, Swindon and Wiltshire.
Medvivo has been part of the HealthHero, group since 2020 and is the group’s NHS service provider. As the European leader in digital primary care, HealthHero caters to millions across the UK, Ireland, France, and Germany, with our mission to improve lives and simplify healthcare. We cater for whole health, from prevention to long-term health management.
We’re proud to be recognised as a Great Place to Work, which reflects our commitment to creating a supportive and engaging culture. We have also been featured as the fastest growing digital healthcare company of scale in the first Sunday Times 100 Tech list. This recognition shows our impact in the digital health sector and our dedication to innovation and excellence.
Committed to achieving excellence in the delivery of person-centred care, we invest in people, resources and technology to continuously improve the quality of its services and organisational culture. This is testified by two consecutive outstanding ratings by the Care Quality Commission.
Apply:
For a full job description or further information please call our recruitment team at recruitment@medvivo.com
Closing date: Friday 14th March 2025 (5pm)
Medvivo reserves the right to close this job in the event we receive a sufficient number of applications
Equality, Inclusivity and Diversity
In line with Medvivo’s commitment to Equality, Inclusivity and Diversity, we welcome and encourage applications from all suitably qualified candidates from all backgrounds. We are committed to supporting and promoting equality and diversity and aim to establish an inclusive working environment. As such, we welcome diverse applications from candidates irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, or sexual orientation.
Medvivo is a certified Disability Confident Employer and is committed to affording equal opportunities for candidates with disabilities or special needs. Should you require any reasonable adjustments to be made at any part of your application process, please let us know by contacting us at recrutiment@medvivo.com.
Safeguarding
Please see here for information relating to our commitment to safeguarding as a provider of healthcare.
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