Web Trading Manager

Job title:

Web Trading Manager

Company

Travelopia

Job description

Are you a passionate and proactive e-commerce expert ready to take the next step in your career? We are looking for an experienced Web Trading Manager to join our dynamic and fast-paced web team. In this role, you will be at the forefront of driving website trading and merchandising strategy, ensuring prime product visibility, optimised lead conversion, and seamless customer journeys.About usOur mission is simple, to Improve life through travel.Exodus Adventure Travels is one of the world’s leading adventure travel companies delivering extraordinary travel experiences across more than 100 countries worldwide. Offering unparalleled expertise and local knowledge, our exceptional guides on the ground and teams in our worldwide offices have been crafting amazing adventure travel experiences for years.Exodus travel is part of the Travelopia, which comprises the world’s largest collection of specialist travel brands, and has an exciting growth agenda over the next 3 years. Travelopia is a pioneer in the specialist travel sector, with an extensive portfolio of independently operated brands, dedicated to the best customer service and most of which are leaders in their sector.Our ValuesOur values are to Bring Happiness and Take Responsibility, as well as to Be Ambitious and Always Passionate. This is how we do things. We are looking for people who embrace our values and will live by them.Our commitment to People, Places & PlanetOur works towards improving life through travel – for the places we visit on our adventures, the people we meet when there, and the planet which hosts us.As part of the marketing department, you will transform marketing messaging into exceptional web experiences while delivering results in line with our ambitious growth plans.What You’ll Be Doing:

• Ownership of critical metrics: Take charge of site optimisation to improve conversions from sessions to leads and from leads to bookings.
• Trading Strategy Implementation: Carry out the web trading strategy, manage the trading calendar, and improve merchandising.
• Collaborative Growth: Work closely with the marketing team to align web experiences with traffic acquisition and retention goals.
• Customer Experience Enhancement: Constantly improve user engagement by optimising landing pages, collections, and promotions.
• On-Site Search Optimisation: Analyse search behaviours, share insights, and implement improvements.
• Data-Driven Prioritisation: Leverage trading insights and trends to focus efforts in collaboration with product and commercial teams.
• Cross-Departmental Engagement: Collaborate with acquisition, retention, and development teams to find opportunities, monitor performance, and adjust tactics as needed.
• Performance Monitoring: Utilise analytics to observe the customer journey, generate reports, and propose actionable insights.
• Continuous Testing & Improvement: Work with development and CRO teams to identify and implement opportunities for site enhancement.

What We’re Looking For:

• Extensive experience in e-commerce or web trading, preferably within a high-growth, SME environment.
• Tech Savvy: Proficiency in Microsoft tools (Excel, PowerPoint) and insights tools (Google Analytics).
• Resourceful Innovator: A proactive individual who relies on data to identify and resolve issues, while effectively navigating a matrix organisation to propel initiatives forward.
• Relationship Builder: Proven track record to collaborate with collaborators and maintain strong, effective relationships.
• Team Leader: A capable and inspiring manager who motivates teams to deliver results.

What we have to offer:

• Competitive base salary with bonus
• 33 days annual leave that increases with length of service (including bank holidays & Educational travel)
• International health insurance and Life insurance
• Progression Plan – personal development is key within Exodus
• Travel benefits and retail discounts

Our dedication to equity, diversity & inclusionWe believe people are happier and perform best when they are able to be their true self, and that diverse teams deliver better results.Together we will cultivate a diverse, equitable and inclusive environment, where everyone can flourish. We are committed to driving change through increasing awareness of, and counteracting, unconscious bias; building an inclusive culture, and embracing diversity in all its dimensionsTravelopia is committed to ensuring a work environment that is open, accessible, and inclusive, removing barriers for all individuals. If you require accommodations to participate in the recruitment and selection process, kindly inform us. Our hiring team will work with you to provide suitable accommodations in a timely and confidential manner. Information received will be handled with the utmost discretion.To request accommodations, please contact our team at#LI-MQ1 #LI-HYBRID

Expected salary

Location

Kingston upon Thames – Surbiton, Greater London

Job date

Fri, 11 Oct 2024 01:49:49 GMT

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