Head of Operations

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Job Summary

The Head of Operations will lead on the day-to-day operational management of the organisation, helping ensure Friction Arts runs sustainably, effectively and in alignment with its values and artistic mission.

Job Description

We’re looking for a Head of Operations to join the team at Friction Arts.
Friction Arts delivers community-rooted creative projects, events and partnerships across Birmingham and beyond. This role will play a key part in supporting the organisation’s continued development and the ambitious programme of work planned over the coming years.
The Head of Operations will lead on the day-to-day operational management of the organisation, helping ensure Friction Arts runs sustainably, effectively and in alignment with its values and artistic mission. Working closely with the Executive Director and Artistic Director, the role will support organisational systems, financial and administrative processes, governance, HR and operational planning across the organisation.
It’s important to us that Friction’s team reflects the communities we work with and for, and we are committed to creating an inclusive and supportive working environment across the organisation. We particularly welcome applications from people from global majority backgrounds, and from D/deaf, disabled and/or neurodivergent people, who remain underrepresented within parts of the arts sector. If there are adjustments that would support you through the application or interview process, please let us know and we will do our best to accommodate them.
Salary: 37-40K FTE
4 days/ 32 Hours weekly
Based at the Edge, Digbeth with flexible working
Closing date: Midnight 21st June 2026
Interviews: 24th/25th June

Job Requirements

We’re looking for someone who has experience in a managerial or supervisory role in an arts, community or third sector organisation. You’ll have experience in fundraising and budgeting and managing a range of managerial roles and responsibilities. You’ll have a commitment to equity and inclusion and to making a difference for those most underrepresented in the arts and wider society. You’ll have a passion for the arts and a desire to share it with the world. We’re a small, dynamic and fast-moving company, who punch well above our weight and you’ll need the ability to multi-task to complete the tasks offered to you. A sense of humour and a calm approach to the shifting day-day is recommended.

Job Overview

Job Title: Head of Operations
Salary: £30k-£40k
Hours:
Full time
Artform: Combined arts
Role: Admin, Secretarial & PA
Contract: Permanent
Closing date: Sun, 21 Jun 2026
Location:

West Midlands

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