The successful candidate will demonstrate a service-oriented approach, sound judgement, strong organizational skills, and the ability to manage confidential information professionally.

All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity, and accountability. These attitudes and beliefs shall guide our actions and relationships. NRC is committed to staff safety and wellbeing and to building a positive working culture where employees feel valued, empowered, supported, safe, and included. NRC does not tolerate employees exploiting or abusing people and has zero tolerance for inaction.

Key Responsibilities

Human Resources:

Manage Contingent worker recruitment national and camp level including manage recruitment tracker, archive recruitment documents as per the contingent workers SoP.

Send contingent workers recruitment status to hiring manager bi-weekly

Maintain and update HR databases, personnel files, physical archiving, and employment records, ensuring accuracy, completeness, and confidentiality.

Support payroll processes by collecting, reviewing, and verifying staff information related to salaries, allowances, deductions, and other related data.

Support with maintaining leave management systems and tracking staff attendance and leave records.

Support HR reporting by preparing and updating HR data, reports, dashboards, and analysis to support management decision-making.

Support the development, updating, and implementation of HR policies, procedures, manuals, etc.

Provide administrative support for performance management processes, including Work

Development Plans and related documentation.

Support learning and development activities by coordinating training arrangements, maintaining records, collecting feedback, and assisting with follow-up actions.

Administration:

Support the day-to-day administration of NRC offices, guesthouses, and facilities to ensure a safe, clean, and functional working environment.

Provide technical support and supervision to HR and Admin Assistant, support and be the focal point for office and accommodation arrangements, including lease agreements, landlord and real estate agent coordination, hotel bookings, travel arrangements, and related administrative tasks.

Provide guidance and support to staff on routine administrative procedures and services

Support reception and office services, including office supplies management, stationery requests, and general administrative arrangements.

Provide technical supervision and support to existing administration staff responsible for cleaning, maintenance, and outsourced service providers to ensure effective service delivery.

Support with procurement processes related to office equipment, supplies, and facilities requirements.

Support organization of meetings, workshops, trainings, seminars, and other events by making arrangements and preparing needed materials and services, Manage the Administration cash advance in accordance with organizational policies, ensuring, accuracy, accountability, and proper documentation.

Contribute to maintaining a healthy, safe, and comfortable working environment for all staff.

Perform any other HR and administrative tasks assigned by the supervisor in line with organizational needs.

Requirements and Qualifications

Personal Competences:

Planning and delivering results

Working effectively with people

Analyzing information and situations

Communicating with impact and respect

Coping with change

Handling insecure environments

Strong integrity and commitment to confidentiality

Professional, supportive, and service-oriented approach

Commitment to maintaining a safe, respectful, and inclusive workplace

Key Education and Skills Requirements:

Bachelor’s degree in Human Resources Management, Management, Administration, or a related field.

Minimum two years of experience in HR and administration or a related field.

Documented results relevant to the responsibilities of the position.

Strong communication and interpersonal skills, with the ability to work effectively with diverse teams.

Ability to manage confidential and sensitive information professionally and discreetly.

Proficiency in Microsoft 365 applications, Microsoft Office, and HR information systems.

Ability to manage multiple priorities, work under pressure, and meet deadlines.

Fluency in written and spoken English.

Familiarity with NRC policies, procedures, and compliance requirements is an advantage.

Knowledge of Rohingya or Chittagonian language is an asset.

What we offer:

• Duty Station: Cox’s Bazar Area Office, Bangladesh
• Contract duration: 12 months
• Number of positions: 01
• Travel: Approximately 40%
• Salary at Grade 5 Step 1. NRC offers an excellent compensation and benefits package. Group Insurance for staff and dependents, 24/7 Psychosocial assistant. Two festival bonuses, End service benefit, Contributory provident fund, maternity allowance, Nursery/Childcare allowance, various types of leaves (Annual, casual, maternity, paternity, etc.)
• NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality, and physical ability.
• We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.

Important information about the application process

• Internal candidates: – log in with your official NRC email address or click on Opportunity Marketplace.
• This position is open to Bangladeshi Nationals only.
• When creating your profile, include your full name as per your passport/NID.
• Apply by completing all the system-required fields of your experience, employment history, and education in your application.
• Ensure to attach your latest CV.
• Submit your application and CV in English.
• Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. NRC is dedicated to building a diverse and inclusive workplace, so if you’re excited about this role and you meet most, but not all the requirements, we encourage you to apply anyway.
• Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered.
• We welcome applications from qualified and interested candidates, particularly local candidates for the job location. Qualified female candidates are encouraged to apply. Candidates are encouraged to apply early as applications may be screened prior to the vacancy deadline.
• Incomplete application will not be considered.
• Unsolicited applications not related to this specific job advertisement will not be considered.

Only shortlisted candidates will be contacted. We receive many applicants for each vacant position. Unfortunately, we do not have the resources to give detailed feedback to applicants who have not been shortlisted.

Why NRC?

The Norwegian Refugee Council (NRC) is an independent humanitarian organization helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.

Watch this short video to see NRC in action.

NRC works in Cox’s Bazar in response to the Rohingya crisis, and in areas such as Sylhet in the north-east addressing the impacts of climate change. Alongside partners, our integrated operations include shelter and water, hygiene and sanitation (WASH), responding to weather-related emergencies, ensuring education continuity through in-person and digital learning, and scaling up information counselling for refugees and host Bangladeshis, reaching over 150,000 people per year. Our approach to humanitarian action focuses on principled aid delivery and promotes the agency and dignity of impacted populations.

We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:

• Do demanding and professional work, often in challenging contexts.
• Join a work culture that empowers every employee to share ideas and take responsibility.
• Be part of a welcoming and assistance community committed to human dignity.

Learn more about NRC here

About Norwegian Refugee Council

The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.

Join us in assisting millions of people in areas where others cannot, tackling some of the world’s most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.

At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.

Together, we save lives and rebuild futures.

Safeguarding is central to NRC’s work. We expect all employees to:

• treat everyone with respect and dignity

• contribute to building a safe environment for all

• never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)

• always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH